Copy of SHIPPING/RETURNS

Shipping: 

Orders made from our online store has a processing time of 3-5 business days (weekends/holidays not included) before they are shipped. Regular shipping days are Mondays and Wednesdays.  International shipping times take longer. 

During a holiday week, orders may have a processing time of 5-7 days.  All orders placed on the site will receive an email confirmation with tracking information once shipped. Therefore please make sure your email address is correct before you submit your order. During major holiday seasons from November through January, the processing times before shipment, may be longer. Also during this time mail carriers may have delays therefore you may have to check with your local post office on delay timeframes using the tracking number provided to you in the shipment confirmation email you receive from us.

Please note, when packages are shipped and marked delivered we are not responsible for those packages. Therefore please make arrangements to have someone available to receive all packages.

As of now we ship all over the US. International shipping will be available soon. Once international shipping is made available we will update the website with notification.

Please make sure to note that we are not responsible for orders that are shipped to incorrect addresses provided to us by the customer. If your package is shipped to an incorrect address and it is returned to us, we will be happy to re-ship, once you pay the shipping cost. Re-shipment will not be processed unless a re-shipment fee is made.

You may request by email fashion@vchicdesigns.com to have your items mailed to a different address where someone can take delivery of them.

 
There are no sizing adjustments on items purchase from the store. This is because the measurements have clearly been listed. Therefore please make sure to check the measurements completely before you submit your order. Also please be sure you check your orders and your name and address is correctly listed before you submit your order. This will allow you to validate your order, to be sure that your product selections are accurate. Missing items due to lack of correct information will not be replaced.

 

Returns will be accepted for ONLY damages items due to shipping within in 2 weeks of receiving the item. If an item is received damaged (due to weather conditions) we will gladly replace the item(s). Please note, if the exact fabric is not in stock, we will replace with another fabric of your choice from our store inventory.

Please return any damage item and the return shipping cost will be adjusted to issue a refund equals the amount you paid to ship the item to us.

IMPORTANT -  If damaged items are not returned within 2 weeks of receipt all terms and conditions will be voided.