Frequently Asked Questions
Our office is located in Fredericksburg, Virginia.
No, we are in NO WAY connected with Vchics.com. We are an American based business and have no affiliation with China which we believe Vchics.com is based out of.
For standard shipping, you should receive your order within 4-7 business days after processing times (2-4 days) and depended on courier choice.
Please click here to read Pre-Order guidelines
Alyson Amber, LLC accepts many forms of payments:
- Shop pay
- ZipPay (formally Quardpay)
A notification via email or SMS will be sent to you once your order is shipped, together with the reference number. With that you can track your order
You may cancel an order within a day of placing an order, however once an order has been processed you cannot cancel. You may return for an exchange or store credit
We have a dedicated page with our size chart
Please read our policies and guidelines for details.
Care instructions are sent in each package during processing of all orders.